Customer Service Admin (Part Time)
Description
Jacksonville, FL. 32256 | Part-Time | $18 - $20 an hour| Work Schedule: Flexible|
We are hiring the Customer Service Representative position in Jacksonville, FL who would be supporting the warehouse operation. Please see below for all essential details and requirements in order to be considered for this position:
RESPONSIBILITIES
· Process and input customer orders, both inbound and outbound.
· Create and monitor warehouse work requests.
· Monitor inbound/outbound material activity and print order labels based on customer requirements.
· Trace shipped orders and notify customers of all activity concerning their merchandise.
· Perform warehouse functions as requested, including opening and closing procedures.
· Run inventory reports to check for product availability.
· Perform daily customer-specific reporting tasks.
· Engage with customers via phone, email or in person.
· Responsible for filing and data entry.
· Keep accurate records of customers’ material while at site and in transit.
· Adhere to the site’s quality and safety standards.
EXPECTATIONS & QUALIFICATIONS
· Minimum of 2 years working in a warehouse or equivalent environment preferred.
· Good organizational and communication skills.
· Basic computer skills required - familiarity with Microsoft Office programs preferred.
· Prior data entry experience.
· Possesses professional phone and email etiquette.
· Capable of making sound judgment calls independently.
· Motivated to perform daily tasks without prompting.
· Ability to maintain confidentiality of customer and contract information.
· High school diploma or GED equivalent.
· Ability to successfully pass background check and drug screening.
$18 - $20 an hour| Work Schedule: Flexible|
Job Type: Part-Time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Customer service: 2 years (Required)
- Order entry: 2 years (Required)
Ability to Relocate:
- Jacksonville, FL 32256: Relocate before starting work (Required)
Work Location: In person