JOB SUMMARY

The Quality Control Technician is responsible for ensuring that raw materials, in-process products, and finished goods meet established quality, food safety, and regulatory standards in a GMP-regulated manufacturing environment. This role supports production operations through inspections, documentation review, environmental monitoring, and compliance verification while maintaining audit readiness. This position is structured into three progressive levels based on experience, technical knowledge, independence, and leadership responsibilities.

• Compensation: $18.00/hr.
• Shift: 1st (7:00AM - 3:30PM)
• Schedule: Monday - Friday

RESPONSIBILITIES

• Inspect in-process and finished products for conformance to quality standards
• Verify product weights and date code printing are within specifications
• Verify product, packaging materials, and labels meet documented specifications
• Perform scale and weight suitability checks and product measurements
• Track and report label and bag usage, cases produced, and investigate discrepancies
• Perform ATP and environmental swabs per Environmental Monitoring Program
• Verify adequate sanitation and line clearances between product runs
• Perform incoming material quality inspections
• Maintain production record keeping including batch record verification
• Ensure adherence to Good Documentation Practices (GDP)
• Adhere to cGMP, food safety, and regulatory requirements
• Maintain audit readiness at all times
• Effectively communicate quality issues to production and leadership
• Support Food Safety and Quality programs
• Follow food safety, operational, and food defense guidelines
• Complete required food defense training
• Participate as a member of the Food Safety Team
• Assist with GMP, sanitation, and security inspections
• Support continuous improvement initiatives
• Complete annual food defense training and ensure food safety practices when entering production area
• Other duties as assigned
• Quality control technician roles often require flexibility, overtime, weekends, or shift changes Schedule flexibility, including overtime, weekends, or shift changes, may be required based on operational needs.

LEVEL DIFFERENTIATION

Quality Technician I (Entry Level)

• Learning cross functional quality processes and rotating across work-centers under supervision

• Perform routine work-center specific duties in compliance with GMP and NSF standards

• Complete QC checks and batch record documentation accurately
• Apply SME HACCP Food Safety program knowledge to identify potential hazards

Quality Technician II (Intermediate)

• Works independently on assigned tasks with minimal supervision
• Can independently perform job functions across all work centers
• Resolves routine quality related issues without supervisor assistance
• Awareness of critical-to-quality factors and basic reaction plans
• Consistently meets quality standards
• Demonstrates reliable attendance and safety practices
• Assists coworkers when needed
• Provides ideas or feedback to improve workflow

Quality Technician III (Advanced / Senior)

• Provide operational leadership support and process improvement initiatives to optimize GMP and NSF compliance
• Knowledge of critical-to-quality factors and basic reaction plans
• Cross-trained across all lines and work centers
• Expert technical execution and advanced troubleshooting
• Identifies root causes of problems and helps prevent them
• Leads by example and supports team productivity
• Mentors or trains newer Quality Control Technicians
• Helps maintain or improve team quality performance
• Contributes to problem-solving during production/quality issues
• Serve as a subject matter resource on plant safety initiatives, cGMP, NSF, HACCP, and food safety practices across production activities.

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this position, with or without reasonable accommodation. As part of a dietary supplement manufacturing environment, this position requires regular and sustained work in industrial conditions.

• Postural Activities: Walking and standing for prolonged periods, totaling 8+ hours per shift.
• Lifting Requirements
• Frequently lift and/or move up to 20 pounds.
• Occasionally lift and/or move 21–50 pounds.
• Occasionally lift over 50 pounds with appropriate mechanical or team assistance.
• Mobility:
• Frequent bending, carrying, reaching above shoulder height, twisting, grasping, and balancing.
• Occasional kneeling and other physical movements necessary to complete production and packaging tasks.
• Environmental Exposures:
• Frequent exposure (8–10 hours per shift) to heat, humidity, and airborne dust/particles associated with manufacturing operations.

This position is performed in a food manufacturing environment and may involve exposure to temperature-controlled conditions and machinery noise. Employees are required to wear designated personal protective equipment (PPE), including gloves, hairnets, beard nets, hearing protection, and safety footwear, in accordance with safety and regulatory requirements.